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jayengee
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Undelivered Messages

I'm the owner-moderator of an international group but also a virgin mobile user. Emails from our group to a virginmedia.blackberry.com address are not being bounced, but about a week later I receive emails from postmaster@virginmedia.blackberry.com with the heading Delivery Status Notification(Failure)

Your message:

To: xxxxxxx@virginmedia.blackberry.com

Subject: Message undelivered messages

Sent Date: Mon May 02 08:58:24 2016 +0000 has not been delivered to the recipient's BlackBerry Handheld.

The message was sent to me Tuesday 10 May 2016 10:01

Anything I can do to correct it and stop incessant messages like this from coming into my own inbox?

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Forum Team (Retired) Mat_H
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Re: Undelivered Messages

Hi jayengee,

 

Welcome to the forums Smiley Happy


I'm really sorry that you're having issues with the emails being returned to you. Is this to more than one recipient where you get this problem?

 

Let me know as soon as you can.


Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know


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jayengee
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Re: Undelivered Messages

No Matt,

Just one person, and I've had three notifications today alone. If you could contact me offlist I'd be happy to give you details of the email address that is apparently rejecting the messages although we know that they are actually not bouncing.

I spoke to the virgin helpdesk yesterday, but didn't really get anywhere.

John

[MOD EDIT]

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