Welcome to the community
Sorry to hear you're having difficulties ordering a SIM from our website.
I've not seen any reports of issues with the site so I'm surprised this is happening for you.
It may be worth trying a different browser as sometimes these type of symptoms are browser related.
Alternatively you could give our mobile team a call on 789 from a Virgin mobile or on 0345 6000 789 where I'm sure we could get this sorted for you.
Hope this is helpful.
Let us know how it goes.
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i ordered a sim only today had no issues
Thanks for coming back here and letting the team know, that's awesome news
It won't be long until the little beauty arrives and you'll be taking advantage of a great deal.
I'm unsure if you've had one with us before, here is some info if this is the first time.
Let us know how you get on
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