Menu
Reply
  • 4
  • 0
  • 0
g-a-v-a-l-a
Tuning in
832 Views
Message 1 of 8
Flag for a moderator

UK mobile retentions

How can I speak to UK retentions, I'm not getting the right answer from those overseas?
0 Kudos
Reply
  • 2.18K
  • 242
  • 567
teabag
Problem sorter
830 Views
Message 2 of 8
Flag for a moderator

Re: UK mobile retentions

Try the "thinking of leaving" option.
Ring 789, options 1>0>4 (office hours)
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
  • 4
  • 0
  • 0
g-a-v-a-l-a
Tuning in
797 Views
Message 3 of 8
Flag for a moderator

Re: UK mobile retentions

The calls still went abroad, seems impossible Smiley Sad
0 Kudos
Reply
  • 2.18K
  • 242
  • 567
teabag
Problem sorter
794 Views
Message 4 of 8
Flag for a moderator

Re: UK mobile retentions

Always used to get me though OK, but have not needed to ring for a while.

Maybe try asking overseas to put you through to the UK retentions ??

I have no other suggestions to give you :-(
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
0 Kudos
Reply
  • 4
  • 0
  • 0
g-a-v-a-l-a
Tuning in
788 Views
Message 5 of 8
Flag for a moderator

Re: UK mobile retentions

Tried that but thanks anyway
0 Kudos
Reply
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
767 Views
Message 6 of 8
Flag for a moderator

Re: UK mobile retentions

Hi and good afternoon G-a-v-a-l-a,

 

Thank you for coming in, I would love to help and would like to know what was it you were trying to ask us? I'm sure there's nothing I can't help towards Smiley Happy

 

All the best and welcome into the Community Smiley Happy

Ben


Who's who? Find out more about our community members. Good folk to know


  • 4
  • 0
  • 0
g-a-v-a-l-a
Tuning in
731 Views
Message 7 of 8
Flag for a moderator

Re: UK mobile retentions

Hi there,
When I spoke to the UK team I got a cheaper price to renew my wife's contract.
The problem I have is that every time I've called since I end up routed to a non-uk team Smiley Sad
0 Kudos
Reply
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
695 Views
Message 8 of 8
Flag for a moderator

Re: UK mobile retentions

Hey G-a-v-a-l-a,

 

Thanks for coming in and posting back to us Smiley Happy

 

I'm chuffed that you were able to get what you needed and at a great price too, if you do feel you need any additional support, please let me know Smiley Happy

 

All the best.

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply