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GeordiePaul1963
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Txt about a new sim needed

I have 3 phones on contract, two are mine and one is used by my wife. I have recieved a txt on one of the phones telling me I need to get a new sim within a period of time. My question is, why have I only recieved this txt on one of the phones and not on the others. 

Can anyone answer my question please, thanks

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Forum Team
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Re: Txt about a new sim needed

Hi there GeordiePaul1963

Welcome to the community Smiley Happy

We're in the process of upgrading our customers SIM cards to make them compatible with the latest technology.

This is being completed in phases and eventually we'll be upgrading all SIM cards free of charge.

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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