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Sparkymarky123
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Trouble porting number

Requested port of numerous to virgin on wed and on Friday was told it had completed old number went dead but still got temporary virgin number have phoned 3 times and was told would get a call back twice but never happened each time told number had been ported but it hasn't does anyone have any clue please ? Cheers
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enlli
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Re: Trouble porting number

Virgin seem to have a problem at the moment with porting and there are several posts on here to that effect. Most have worked out eventually, but that is not the point.

They may tell you they will call back, but honestly that is a rare occurrence. 

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Forum Team
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Re: Trouble porting number

Hi Sparkymarky123

I'm really sorry to hear about the issues you've experienced with the number ports.

As it's a few days since you posted about this, I just wanted to check if you've been able to get this sorted now, or if you still require some assistance?

Many thanks

Mark Y
Forum Team

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Sparkymarky123
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Re: Trouble porting number

Hi no still not sorted
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Re: Trouble porting number

Hi Sparkymarky123

Sorry to hear this.

I've dropped you a PM with some more information (purple envelope) - please respond to the PM directly and we'll get you some help with this.

Many thanks

Mark Y
Forum Team

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