So my mobile phone contract is just about up with Virgin, got a pay as you sim and no need for a new phone so hence the cancellation.
Phoned up yesterday to cancel but was told if I did I would incur a fee for doing so and to phone back after the 26th May.
Can anyone confirm this is correct? I mean I was willing to pay this month and next on the call just to settle it and cancel so it was out of the way.
Just seems odd that I should incur a further fee to want to pay the contract to the end date.
Go to Answer
this is a problem that has cropped up a number of times:http://community.virginmedia.com/t5/Forum-Archive/can-i-give-60-days-notice-to-cancel-contract/m-p/2...
Unfortunately it seems that you cannot give more than 30 days notice to cancel.
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