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StewartA
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Travel to Albania

I have a Virgin Mobile (UK) pay monthly account and will be visiting Albania shortly. Does anyone know whether the phone will be able to connect/operate in Albania, and:

1. the charges to make a call from my phone to an Albanian number

2. the charges to send an SMS text to an Albanian mobile

3. the charges to make a call from Albania to the UK.

Thanks 

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J0hn
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Re: Travel to Albania

All the info is on the virgin mobile uk website, contract phone, roaming help.

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StewartA
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Re: Travel to Albania

Thanks J0hn

I wish it were that easy. Albania is not listed in the drop-down list of countries. If I've missed a link, could you please post the URL for me.

Tried on-line chat with VM and they say they do not have the information and suggest I call 789. I have called 789 several times to try and get a consistent answer, as had various different replies on charges. I would like a reply from Virgin on this Community forum as I would like the answer in writing - there appears to be no way of getting a written reply otherwise. 

Stewart

 

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teabag
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Re: Travel to Albania

EE has coverage for Albania, so I would think Virgin would aswell, but with it not being on the list - it may take a while before someone finds out.

Going by the EE costs for roaming there, it's not going to be cheap, £2.50 @min making calls - £2.50 @min to receive calls, texts 50p each.
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Forum Team (Retired) BenD_H
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Re: Travel to Albania

Hi StewartA Smiley Happy

 

Thank you for coming in and posting your message.

 

This is a really interesting one as our data passes work for Europe, (excluding some countries) but when looking into listed countries Albania is not there.

 

I've checked the EU Membership and it's only a candidate so i've asked to find out a bit more about where they stand with call charges. MY assumption is that it would be treated like calling in any EU country but this is my own assumption and isn't gospel:-

 

Making a Call4p (per minute)

Receiving a Call0p (per minute)

Sending an SMS 1p

Sending an MMS 40p

 

When are you travelling? I aim to have some new information back ASAP on this.

 

Take care.

Ben

 

 


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Forum Team (Retired) BenD_H
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Re: Travel to Albania

Hi StewartA,

 

I have an update.

 

Looks like the country was on a different part of the website but it is there!

 

Check this out

 

***Region 4

Albania

 

£4 - Calling per minute

£1 - Receiving

£1 - Texting

£12.50/MB***

 

Thank you for your time.

Ben


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StewartA
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Re: Travel to Albania

Thank you Ben. I suspected that the call charges would be high. I'll buy a local SIM at the airport.

Regards

StewartA

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Forum Team (Retired) BenD_H
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Re: Travel to Albania

Hey Stewart! Smiley Happy

 

You're welcome and I'm REALLY happy that you're seeing this before you travel, I was worried you were going away with the pretence it was in the EU Smiley Happy

 

If you need any help on anything while you're away you can always come back, just make sure it's over WiFi! Smiley Tongue

 

All the best and take care.

 

P.s - Check out the local mobile networks

 

Ben


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teabag
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Re: Travel to Albania

@BenD_H

Ref: your link for prices in the post earlier.

I know Albania is still going to be one expensive rates on today's rates, but the link you gave are for price rates for back in August 2014, and the EU rates on the page for back in June 2014.
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Forum Team (Retired) BenD_H
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Re: Travel to Albania

Hey Teabags Smiley Happy

 

I was looking at the date and thought the same but it IS the most up to date one we have, these prices haven't changed since then, some are added as members join the EU but apart from that, there are rarely changes.

 

Thanks for your insight, always alert and helpful Smiley Happy

Ben


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