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Kstock
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Travel pass

I have bought a travel pass but am still unable to access the Internet whilst abroad, any ideas on how to sort this, please?

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Re: Travel pass

Hi Kstock,

Welcome to the community.

I am sorry to hear you have been left without a data connection whilst roaming.

Does this post regarding using mobile data abroad help?

If not come back to me and we can take a closer look for you.

Regards

Liam_T
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Re: Travel pass

Hi, yes I have tried everything suggested but still nothing, if you could help that would be great. Thanks 

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Re: Travel pass

Hey Kstock

 

I'm sorry to hear you're still experiencing difficulties accessing mobile data abroad. Where are you and what network are you on currently?

 

It's also worth checking that you are able to call and text where you are as well. We have a handy roaming guide you can check to ensure you're on the right network for your location.

 

Hope this helps but let me know if you're still having issues.

Dave


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