I have 2 mobiles on one account and want both to be able to be used in EU. Despite both showing roaming is switched on only 1 works. The other when registered with the local network simply says calls are not allowed and texts are rejected. Also, I purchased a Travel Pass to use data on one phone but it does not work despite turning on mobile data and data roaming. I am at my wits end with Virgin mobile and totally unhappy with this poor service when I most need my mobile access and roaming internet.