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vavona
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Transferring data

My old Samsung died, the screen went black. So today I went to a Virgin shop and got a new iphone6. The shop assistant took my sim from the Samsung and put it in the iPhone. He said that all my data would transfer over.  I went through the set up instructions and none of the data (contacts, text messages, photos) is on the iPhone.

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Superuser
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Message 2 of 8
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Re: Transferring data

the data will most likely be on the phone. most smart phones wont use the sim for storage due to limited space
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Forum Team (Retired) Mat_H
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Re: Transferring data

Hi Vavona,

 

Welcome to the forums Smiley Happy

 

Sorry to hear that your Samsung died Smiley Sad I'm afraid that data such as messages or photos won't be on the sim card. Contacts may be saved but they would have to be saved manually from the phone.

 

If the Samsung is dead, I'm afraid it won't be possible to recover this unless the data is saved onto an SD card.


Do you have an SD card in the phone?


Let me know as soon you can.

 

Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: Transferring data

Hi Vavona,

 

How are you getting on with this?

 

Please let me know if you need anything from me.

 

Thanks,


Mat


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vavona
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Re: Transferring data

Hi Mat

No, I don't have an SD card in the Samsung so I guess it is all lost.

Andy

 

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Forum Team (Retired) Mat_H
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Re: Transferring data

Sorry to hear that Andy Smiley Sad

 

I wish there was more that I could do to help. Please let me know if you need anything at all.

 

Thanks,

 

Mat


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Superuser
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Message 7 of 8
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Re: Transferring data

Presumably you have a google account? That would mean all your contacts are safe. It might have backed up your other data too, depending on how or if you set it up.

Is it just the screen that's broken?

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vavona
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Message 8 of 8
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Re: Transferring data

No google account.  And I think it's more than screen broken.

 

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