Transfer Virgin Mobile number to another (new) contract.
As per subject title is it possible to transfer my existing phone number to a new contract?
We couldnt get the deal we wanted over the telephone with Virgin, so cancelled the existing contract and signed up for another. I would now like to port the existing number to the new contract (i got a PAC code when cancelling the existing).
A quick call to Virgin customer service, and they have told me its not possible. I dont understand this though, as i could take the number to another provider (o2, EE etc.), why cant i transfer it to a new virgin contract?