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heffer13
Tuning in
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Topped up but received no data or texts

My two kids are on payg with virgin, I topped them both up on 1st October, they both received top up texts confirming, but neither of them got any texts or data. Now I'm concerned at wasting another £20 when I top up for next month.
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Superuser
Superuser
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Re: Topped up but received no data or texts

Hi heffer13,

 

with Virgin's "Big" tariffs you top-up this month to receive your rewards the following month.

So you've already topped up in October (1st) your rewards will be added 1st November. Top up again before the end of November to receive your rewards for December and so on.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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J0hn
Super solver
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Re: Topped up but received no data or texts

So if you failed to top up in September there is no free stuff for October
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