Hi, is there any way to top up my minutes on my monthly plan? I run out of minutes and my phone is not working now
unfortunately not, Virgin Mobile don't do "extra add-on" allowances.
If you continue to use airtime minutes outside of your allowance as a Pay As You Go customer you'll be charged at your standard rate.
As a Pay Monthly customer on a SIM only plan you'll be charged 45p per minute.
Your phone is not working now?
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Thank you for your reply
That is so unfortunate. Yes my mobile is not working. I even top up with more money.
what phone do you have?
Is the problem with your handset or your VM account? (What exactly isn't working?)