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DemetraSavva
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Top up my minutes on monthly plan

Hi, is there any way to top up my minutes on my monthly plan? I run out of minutes and my phone is not working now

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Superuser
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Re: Top up my minutes on monthly plan

Hi DemetraSavva,

 

unfortunately not, Virgin Mobile don't do "extra add-on" allowances.

If you continue to use airtime minutes outside of your allowance as a Pay As You Go customer you'll be charged at your standard rate.

As a Pay Monthly customer on a SIM only plan you'll be charged 45p per minute.

Your phone is not working now?

 

AlexKid :-)

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DemetraSavva
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Re: Top up my minutes on monthly plan

Thank you for your reply

That is so unfortunate. Yes my mobile is not working. I even top up with more money.

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Superuser
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Re: Top up my minutes on monthly plan

Hi DemetraSavva,

 

what phone do you have?

Is the problem with your handset or your VM account? (What exactly isn't working?)

 

AlexKid :-)

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LittleMick73
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Re: Top up my minutes on monthly plan

If you are over running your allowance you might like to look at increasing your deal, I know it will cost a bit more but might be better in the long term.Regards Micky
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