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nicolarosen
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Top up from abroad

How do I top up from abroad? I have run out of credit and 789 or free txt won't work. My old blueyonder account was discontinued so I now use a gmail account but Virgin don't seem to recognise it or my password.  Any advice?

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Superuser
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Re: Top up from abroad

Hi nicolarosen,

 

so you've tried:

"By text – send the amount (£5-£50 in multiples of £5), the last 6 digits of your card and the last 3 digits of the security number (or 4 for American Express) on the back to 789 222
By phone – call 789 and have your card handy."

Although according to this user: http://community.virginmedia.com/t5/Virgin-Mobile/To-top-up-from-abroad/td-p/3196634

You now only need the last four digits of your registered card to top up.

If non of the above work, perhaps you could call the Team on +447953 967 967.

 

As a last resort, maybe consider purchasing a voucher code from eBay.

 

AlexKid :-)

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