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Raysiclem
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Top by £20 only £19 credit

My father in law topped up his Virgin mobile phone by £20 and when he checked his credit it is saying he only has £19, how is this so???
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teabag
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Re: Top by £20 only £19 credit

A guess that he might have mobile data turned on?, A charge of £1 @day/100meg.
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Forum Team (Retired) BenD_H
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Re: Top by £20 only £19 credit

Hi Raysiclem and good morning Smiley Happy

 

Welcome back into the Community, I hope that you have been doing well and are enjoying the weekend.

 

I have been trying to look in the account but have been unable to specifically find this transaction, I think that it would be better if you could let me know the number in question in a PM.

 

If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy

 

Speak to you soon.

Ben


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