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B12lly
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Tinder not working on 3g

I've got a iPhone 6 - why doesn't tinder and other apps work while using 3G ?

Only works correctly on wifi ?
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Superuser
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Message 2 of 15
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Re: Tinder not working on 3g

I removed your duplicate post on the Gaming Board. Do not do this. Your query had nothing to do with the subjects being discussed there. This post is probably in the wrong area too. Are you a VM mobile customer or with someone else?

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B12lly
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Re: Tinder not working on 3g

Yes I am a virgin media customer.... Where shall I post it ?
I'm on virgin monthly contract with iPhone 6...
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Forum Team (Retired) Mat_H
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Re: Tinder not working on 3g

Hi B12lly,

 

Welcome to the forums Smiley Happy

 

Sorry to hear that you're having some issues with 3G. I want to get this all sorted for you. Can you let me know if you're able to browse the web via 3G and not apps?


Let me know as soon as you can.


Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know


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B12lly
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Message 5 of 15
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Re: Tinder not working on 3g

Web works fine and other apps work fine ...

Just on the tinder app, you can not view any photos etc .....
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oldgit
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Message 6 of 15
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Re: Tinder not working on 3g

Your attitude stinks.Try berating your own agents in customer services before hitting out at dissatisfied customers.
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oldgit
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Message 7 of 15
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Re: Tinder not working on 3g

The last post was meant for Howard

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Forum Team
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Message 8 of 15
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Re: Tinder not working on 3g

Hi B12lly,

 

Thanks for getting back to us.

 

Your first post said you have trouble with other apps on 3G. Your reply to Mat then says all other apps work fine apart from tinder. Could you please answer the following questions:-

 

Do you get this problem at all locations?

Does this affect all apps?

If yes, which ones?

 

It could be the signal isn't very good at one particular location which means it appears very slow hence why it won't load pictures. This tends to happen more if you're indoors where walls can block the signal.

 

Look forward to your reply.

 

Thanks


Rich
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B12lly
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Message 9 of 15
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Re: Tinder not working on 3g

Hey

Tinder is now the only app that does not work correctly ....

It only works on wifi
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Forum Team
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Message 10 of 15
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Re: Tinder not working on 3g

Hi B12lly,

 

Thanks for confirming that.

 

Do you get this problem at all locations?

Have you uninstalled and reinstalled the app?

 

At the moment you appear to be the only one having issues which leads to me believe it could be a signal issue rather than a network problem.

 

Do you know anyone else on Virgin Mobile that is having this issue?

 

Thanks


Rich
Forum Team
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