i am thinking of getting a virgin mobile. I used to be with them about 15 years ago, how do they shap up in the current market?
also need two phones now, do VM offer any discounts for multiple phones?
i am unable to call them at present to find out.
Read all the complaints on the forum, people unable to make calls or access internet and emails, can't send MMS and worst of all, NO 4G
But aren't these type of forums always top loaded with annoyed customers? People rarely say thanks. I assume a am must be lining something right? Are they really any worse than EE, O2 etc etc?
If you are not worried about 4G then there coverage is the same as E-E as that is the network
Virgin use. But Virgin did roll out a new IT system about a month ago which seems to have caused
problems for many people, mainly with regard to access to on line accounts and billing and
making account changes etc. I guess it will be OK once they sort out the teething problems.
I don't think Virgin have any current plans for 4G for domestic customers.
If your looking for a cheap option I also found Tesco to be good, they use O2 network and do offer 4G
and are much cheaper than O2.
Well if you can put up with everything I've mentioned, then go for it. Anyone on VM is missing out on 4g, if you phone doesn't do 4g you can understand, but why have a 4g phone and put up with 3G
bs1 wrote:Well if you can put up with everything I've mentioned, then go for it. Anyone on VM is missing out on 4g, if you phone doesn't do 4g you can understand, but why have a 4g phone and put up with 3G
Peoples circumstances vary! I spend 5 days a week in an office where I have access to wifi, obviously
wifi at home, and find the 1mb to 5mb speeds that I get on 3G quite adequate on the odd occasions I
need to use it! So I would much prefer to pay £8 a month for 1000 minutes and unlimited texts on my Virgin
sim only contract rather than £40+ a month for a new phone and super dooper 4G.
I have not had any problems with Virgin customer service or reliability other than there web site is a bit flakey
at the moment which I'm sure they will sort out.