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Virgin have no manners and are the worst customer experience EVER!!!! Cut off twice
received a new sim as part of the migration, new sim won’t work and now they have disconnected the old sim and cannot revert. No one at virgin gives a flying *beep* about the customer
Virgin - you tell me calls are recorded, then listen to them and sack your so called customer reps
Virgin - message if you have any service with a direct number for a manager IN THE UK
[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]
Any comments Virgin? Any UK manager wish to PM me and call me?
I'd be surprised if they reply. I had a complaint a couple of months ago and put it on here and they ignored it. Still having problems since yesterday not receiving text and calls and they are ignoring that as well. Good luck though.
They are unbelievable that's for sure.
No phone working as they swap sims and cut off the old one, and then say 'i'll call you' - Really.... With a phone that doesn't work
Cheap customer service = poor service