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vida
On our wavelength
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Thanks!

Hi

 

Many of the posts on here are about things not working or other complaints so I thought I'd post a thank you message.

 

We have three mobile phones with Virgin and our two year contracts recently ended.  My wife and I have decided to keep our Galaxy S4s and not upgrade (controversial I know!) whilst my son has chosen a new LG phone.

 

Your excellent customer services rep quickly sorted my son's new phone, complete with a lower priced tariff (but no real difference in minutes/texts/data) then equally quickly moved my wife and I onto a SIM only tariff, again with no real difference in minutes/texts/data.

 

My son's new phone arrived just 24 hours later and I've saved just under £40 a month thanks to the tariff changes.

 

All-in-all - a big thank you.

 

Dave

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dazm33
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Re: Thanks!

Thumbs up =) a positive post about VM "a first" 

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Superuser
Superuser
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Re: Thanks!

No it's not. I did mine in May. 

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Moderator
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Re: Thanks!

Hi vida,

 

Thanks for postingSmiley Happy

 

Its really nice to read this positive feedback from you. Glad your enjoying our service and now for less money.

 

Many thanks.

 

Take care

 

 

 

 

 

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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