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georgia_chamb
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Texts will not send to 23456!

My texts such as 'STATUS' and 'BUY 250MB' will not send to 23456 when I am in Switzerland and I've had a text to say my data pass is running out. What do I do?
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Forum Team (Retired) BenD_H
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Re: Texts will not send to 23456!

Hi Georgia_chamb,

 

Thank you for coming in and posting, welcome in Smiley Happy

 

The reason this is not working is Switzerland is not part of the EU and you are able to buy a pass but unable to use until you enter an EU country like Germany or France etc.

 

I hope this has helped.

Ben


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teabag
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Re: Texts will not send to 23456!

@Ben

Still a confusion over this going on for more than a year now.

If you look at the call costs for Switzerland it lists mobile data as 50p @MB.

If you look at this page and select "Costs and Coverage then scroll down to the Mobile Web and Mobile Broardband info box, Switzerland is listed as being included in a data pass.
http://help.virginmedia.com/system/selfservice.controller?CMD=BROWSE_TOPIC&SELECTED_BROWSE_TAB=p...
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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