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whatup
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Tethering and personal hotspots

PLEASE PLEASE PLEASE  will someone from virgin confirm or deny in writing if tethering is included in the 4G tariffs ?    I want to join NOW but I'm getting totally conflicting information.  I spoke to  supervisor who said 100% Tethering is NOT allowed but just now I talked with a support rep who says he's tested it and tethering works perfectly. Also a guy in chat says it is allowed s(see below).  However my current supplier three have rowed with me over this and say that only they offer tethering at those low rates and point to the lack of information on virgin's website to support their case that tethering is prohibited by Virgin mobile.

C'mon guys what gives... Just have someone give me a break and answer the simple and reasonable pre-sales question....   

If I buy your £12 6gig rolling tariff can I tether my computer to my phone (obviously phone need to be capable) so that my computer can use the £12 plan to access the internet?

simples...surely not too much to ask from a supplier.

PS would someone answer quickly as I need to give 30 days notice to my existing supplier and I believe that your deal finishes end of March so I need to act now.

Thanks

 

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Superuser
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Re: Tethering and personal hotspots

Hi whatup,

 

at the bottom of the Main Page below "The legal stuff" click on "General Mobile" and it states:

"Tethering and peer to peer file sharing prohibited."

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' als

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enlli
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Re: Tethering and personal hotspots

Faster potential speeds with 3 plus Voice over wifi and VOLTE for phones that support it. 


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Superuser
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Re: Tethering and personal hotspots

Hi whatup,

 

at the bottom of the Main Page below "The legal stuff" click on "General Mobile" and it states:

"Tethering and peer to peer file sharing prohibited."

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' als

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whatup
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Re: Tethering and personal hotspots

ahh - thanks

I'm going to post a copy of chat into my original message.   Looks like three are keeping my business then - maybe i'm not too unhappy about that.

 

 

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enlli
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Re: Tethering and personal hotspots

Faster potential speeds with 3 plus Voice over wifi and VOLTE for phones that support it. 

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Re: Tethering and personal hotspots

it wouldnt let me edit  so I'll post the virgin chat here

 

Chat Transcript

info: Thank you for choosing to chat with us today.  An Virgin Media expert will be with you shortly.
info: Hi there, you are now connected to one of our VM sales experts.
virgin rep:

Hello 


virgin rep:

How may I help?


jon: your plan £12 2500 voice unlim text 6 gig rolling data....does it support teathering ie personal hotspot?
jon: 3 say it doesnt
virgin rep:

yes it does


jon: but I dont see that on your website
jon: three are saying that absolutely you do not provide that
jon: also what deals are available for existing cutomer upgrades?
virgin rep:

one moment


virgin rep:

we do


virgin rep:

As long as it is not excessive


jon: what does that mean?
jon: how long is excessive
virgin rep:

Not on a regular basis


virgin rep:

Like long hours each day


jon: i need to talk on this ....what best number to use please?
virgin rep:

0345 6000 789


jon: thanks bye for now

virgin rep:

goodbye for now

 

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