Menu
Reply
  • 2
  • 0
  • 0
Mark071078
Joining in
65 Views
Message 1 of 2
Flag for a moderator

Terrible service

The service I received is terrible I have overpaid on 2 handsets , 1 handset 8 months and the other 11 months ... I have asked for a refund on the money you have unlawfully stole from my family. I have 4 handsets with yourself and I by all rights deserve a refund and an apology . MAKE THIS HAPPEN !!!! 😡😡😡😡
0 Kudos
Reply
  • 6.86K
  • 218
  • 511
Forum Team
Forum Team
29 Views
Message 2 of 2
Flag for a moderator

Re: Terrible service

Hi Mark071078,

Sorry to hear that you're having problems with your Virgin Mobile service. What issues are you having? Have you been in touch with our Mobile Customer Services or Technical Support teams so that we can resolve the issues you are having?

If you would like for me to check into this, please send a private message to me with your name and mobile numbers, so that I can look into this further for you.

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

 

Kind Regards,

Terri

Virgin Media Forum Team

 


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply