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foxxymiss
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Technical glitch with order completion

Hi, I too placed an order, received three emails and then a message saying we are experiencing a technical glitch and can't complete your order. We will contact you .

please let me know what is happening.

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Superuser
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Re: Technical glitch with order completion

Hi foxxymiss,

 

your best course of action would be to contact the sales team on (freephone) 0800 052 0238.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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foxxymiss
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Re: Technical glitch with order completion

Thanks for advice I did just that. Appears that my credit is good but my address details on electoral roll are not showing for the required time span. 

Interesting though that despite not passing the credit check by a marginal amount they could over me a different phone package?

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enlli
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Re: Technical glitch with order completion

Another victim of Virgin's credit check fiasco Smiley Sad

 

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Forum Team (Retired) BenD_H
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Re: Technical glitch with order completion

Hi Foxxymiss,

 

Thank you for coming in and posting your message, I hope you've had a good morning.

 

I am sorry to read that there's been a bit of a speed bump on the order, may I ask if you've been able to get anywhere since you have noticed the period while in Spain?

 

Stay in touch.

Ben


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