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BlackLance
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Technical glitch when signing up

Hi,

I signed up for a SIM only mobile deal on the 24th and when signing up I got a message about a technical glitch on virgin's side and that somebody would contact me. But I also got an email with my order number and the same statement
Unfortunately there'll be a slight delay processing your order due to a technical glitch at our end. We'll be in touch in the next 24 hours to complete your order.

So far it seem nobody tried to contact me nor have I received the sim in the mail. Since I currently have no access to another phone I cannot call the hotline. Is there anything else I can do to get this sorted out?

Thanks,
Chris

 

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Superuser
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Re: Technical glitch when signing up

Hi Chris,

I'm afraid that many people are affected by this "technical glitch".

Unless you are able to borrow a phone or use a payphone to call the Virgin team on 0345 6000 789 I'm afraid that it's just a waiting game.

This forum is monitored by Virgin staff and hopefully one will pick up on this and offer to chase it up for you but it may take a few days.

Good luck.

AlexKid :-)

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BlackLance
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Re: Technical glitch when signing up

Thanks, waiting a few days doesn't sound completely bad Smiley Happy

Otherwise I'll have to scrounge up a phone somewhere.

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