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nofear
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TV Anywhere not working on Sim Free LG G5

Saying that my device is rooted which it isn't. I'm on software 6.
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J0hn
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Message 2 of 10
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Re: TV Anywhere not working on Sim Free LG G5

Have you changed any of the firmware or so? If so it will fail the check, try saving your stuff and doing a factory data reset, it the only option imho

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nofear
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Re: TV Anywhere not working on Sim Free LG G5

Nope, all factory settings.

I've reset my phone twice.
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J0hn
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Re: TV Anywhere not working on Sim Free LG G5

Ok you need to repost in the tv forum then.

The Virgin system looks for a non standard boot loader, is it a UK phone or a grey import?

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nofear
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Re: TV Anywhere not working on Sim Free LG G5

Its a UK - purchased from Carphone Warehouse.

Just checked my wife's LG G5 too. Thats locked to 02 and doesn't work either.
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J0hn
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Message 6 of 10
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Re: TV Anywhere not working on Sim Free LG G5

It may not be a supported phone.

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J0hn
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Message 7 of 10
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Re: TV Anywhere not working on Sim Free LG G5

Ok I just searched the tech spec requirements. Sadly it's all down to Adroid version 6 Virgin say they are working on it rofl, Windows phones just are not supported at all, so it could be worse Smiley Sad

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nofear
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Re: TV Anywhere not working on Sim Free LG G5

Virgin Media suck truly at what I would consider every day tech now. Falling behind. Im still waiting for a replacement router for three months!
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nofear
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Re: TV Anywhere not working on Sim Free LG G5

Thanks for looking in to it though J0hn
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Forum Team
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Re: TV Anywhere not working on Sim Free LG G5

Hi nofrar, 

 

Thanks for your post and apologies to hear you are having an issue trying to stream via TV Anywhere. 

 

Any devices launched with 6.0.1 won't be able to stream currently. We are working on this and hope to have it sorted soon. 

 

If you device was launched with an earlier OS then it should work, even if you've updated to 6.0.1.

 

With regards to your replacement router, if you haven't yet received this, pop a post in the broadband boards and they'll be able to help you there Smiley Happy

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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