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David63
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Message 1 of 39
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System update 27th-30th whats going on!

Can someone enlighten me to whats happening with the so called system update. There has been no update from virgin regarding this delay that i am hearing rumours of. VM let your customers know!!!
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Superuser
Superuser
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Message 2 of 39
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Re: System update 27th-30th whats going on!

There is a post on the forum here about it http://community.virginmedia.com/t5/News/We-re-Doing-A-Little-Fixer-Upper/td-p/2793535

 

There was also a link to the information page within My Account all of last week

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I work for Virgin Media - but all opinions posted here are my own
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David63
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Message 3 of 39
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Re: System update 27th-30th whats going on!

Yes it states between the 27th - 30th and the system still isnt up. Why ?
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Superuser
Superuser
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Message 4 of 39
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Re: System update 27th-30th whats going on!

Not sure I understand - as it's the 30th it's still within the announced downtime.

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David63
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Message 5 of 39
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Re: System update 27th-30th whats going on!

It states between the 27th-30th this is now the 30th. There are rumours that the system will bot be up and running until Wednesday. If this is he case it is typical from VM.
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Superuser
Superuser
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Message 6 of 39
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Re: System update 27th-30th whats going on!


David63 wrote:
It states between the 27th-30th this is now the 30th. There are rumours that the system will bot be up and running until Wednesday. If this is he case it is typical from VM.

Yes between 27th - 30th inclusive i.e. the systems were taken offline for upgrade on Friday 27th and are due back today Monday 30th.

 

I have not seen any confirmed information to say that the systems will be down any longer than that.

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I work for Virgin Media - but all opinions posted here are my own
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David63
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Message 7 of 39
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Re: System update 27th-30th whats going on!

I do hope they are back up today.
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spell
Well-informed
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Message 8 of 39
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Re: System update 27th-30th whats going on!

There is no such thing as between 27th - 30th inclusive - the phrase is self contradictory.

The period between 27th - 30th is the 28th and 29th - thats all there is to it. 

 

VM has its own interpretation of the English language.

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David63
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Message 9 of 39
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Re: System update 27th-30th whats going on!

So so silly.
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Superuser
Superuser
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Message 10 of 39
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Re: System update 27th-30th whats going on!


spell wrote:

The period between 27th - 30th is the 28th and 29th - thats all there is to it. 


Virgin Media didn't say in the message 'between 27th-30th'. It's 'from 27th - 30th'.

 

It wasn't 'from 26th' as the systems were still running for most of the 27th. And it couldn't be 'till 31st' as the systems are due back today.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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