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mariecardus
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Subscription through my monthly bill

How have I ended up having a subscription that's been added to my monthly bill
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Superuser
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Re: Subscription through my monthly bill

Hi mariecardus,

what are you receiving (i.e texts?) and how does it show up on your bill?

It is quite easy to accidentally end up subscribing to things when clicking on a link or even allowing Apps permission on smartphones.

There should be a shortcode number on your bill which you could text back to "STOP" or "STOP ALL" to end your subscription.

AlexKid :-)

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Superuser
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Message 2 of 9
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Re: Subscription through my monthly bill

Hi mariecardus,

subscription to what?

AlexKid :-)

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mariecardus
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Message 3 of 9
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Re: Subscription through my monthly bill

It's says burley creative Ltd, I haven't got a clue how I have subscribed to who ever it is and it's costing £18 and odds per month , only just found out when I questioned my bill
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Superuser
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Message 4 of 9
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Re: Subscription through my monthly bill

Hi mariecardus,

what are you receiving (i.e texts?) and how does it show up on your bill?

It is quite easy to accidentally end up subscribing to things when clicking on a link or even allowing Apps permission on smartphones.

There should be a shortcode number on your bill which you could text back to "STOP" or "STOP ALL" to end your subscription.

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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mariecardus
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Re: Subscription through my monthly bill

Thanks so much I will look and see .
Mariecardus
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mariecardus
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Message 6 of 9
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Not registered to network what does this mean as I cannot...

Not registered to network what does this mean as I cannot phone out?
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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Message 7 of 9
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Re: Not registered to network what does this mean as I cannot...

Hi Mariecardus,


Sorry to hear you're unable to call out. As you're not connected to our network, this would by why you can't call.

 

What phone are you using currently?

 

I want to get this sorted for you as soon as possible.


Thanks,


Mat


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mariecardus
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Re: Not registered to network what does this mean as I cannot...

It's OK now thank you very much
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Forum Team (Retired) Mat_H
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Message 9 of 9
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Re: Not registered to network what does this mean as I cannot...

Glad to hear this is working now Smiley Happy


Please let me know if you need anything at all.

Thanks,

Mat


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