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Carlax43
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Strange ringing tone

I have been noticing that my phone which is a Samsung Galaxy Neo, when I make calls instead of the british ringing tone am getting an international ring tone as if I am calling from abroad and also the weather widget reports me as in Kalyani, India despite living in the UK so can anyone shed light as to what is going on as things were fine till last week has virgin mobile changed hand or what

 

Carla

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Forum Team (Retired) Mat_H
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Re: Strange ringing tone

Thanks for coming back to me Carla Smiley Happy

 

This may just be the default placement that it locates you at when there's no GPS signal. If this changes when you're outside then there's nothing to worry about.

 

Let me know if you have any other queries.


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: Strange ringing tone

HI Carla,

 

Welcome to the forums Smiley Happy
 

That's rather odd! I want to get to the bottom of this for you. Are you able to go into Settings >  Mobile Networks > Network Operators. When it displays the networks, try and conenct to any Virgin/T-Mobile/Orange networks. Give this a go and let me know how you get on.


Thanks,


Mat


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Carlax43
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Re: Strange ringing tone

It seemed that it was software problems with android lollipop as had android update today and that seems to fix the issues with the dialing tone which is the british ringing instead of the international one,  I will let you know about the location side of things tomorrow hopefully android will have fixed that too.

 

Carla

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Re: Strange ringing tone

Thanks for coming back to me Carla Smiley Happy

 

It's great to hear that this is looking better for you today. Please keep me in the loop with how you're getting on with the location issues.

Thanks,

Mat


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Carlax43
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Re: Strange ringing tone

The location issue seems to be when it can't find using the GPS it uses the ip in the phone to determine and I think the ip might be registered in India hence the location issues. It does seem to correct itself once am outside though using the GPS

 

Carla

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Re: Strange ringing tone

Thanks for coming back to me Carla Smiley Happy

 

This may just be the default placement that it locates you at when there's no GPS signal. If this changes when you're outside then there's nothing to worry about.

 

Let me know if you have any other queries.


Thanks,

Mat


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