Menu
Reply
  • 595
  • 2
  • 45
hansi
Superfast
99 Views
Message 1 of 4
Flag for a moderator

Strange Text

I just got a text from VM saying"OK, we've now removed 512mb Mobile Internet from your package. Your allowances have all been updated too!"

 

What's that all about?

0 Kudos
  • 4.44K
  • 139
  • 333
Moderator
Moderator
78 Views
Message 2 of 4
Flag for a moderator

Re: Strange Text

Hi hansi,

 

Thanks for your post.

 

Due to security we are unable to go into details regarding your mobile tariff.

 

We are making changes to some of our tariffs which this message maybe informing you of.

 

You can check your allowances in your account.

 

You can also call our mobile team on 789 or alternatively on 0345 6000 789 so we can discuss any changes with you.

 

Let me know if you need anything.

 

Many thanks

 

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
  • 595
  • 2
  • 45
hansi
Superfast
77 Views
Message 3 of 4
Flag for a moderator

Re: Strange Text

I'm not asking you to go into any details. I just wanted to know if anyone else had received this text. I'm not going to ring 789 because I can never make them understand what I'm talking about. I have checked my account and nothing has changed. This text is one of a number of texts received from VM which just don't make any sense.

0 Kudos
  • 4.44K
  • 139
  • 333
Moderator
Moderator
69 Views
Message 4 of 4
Flag for a moderator

Re: Strange Text

Hi hansi,

 

Thanks for you r replySmiley Happy

 

Appreciate you were just asking a general question.

 

Just thought I'd give you some options if you wanted to look into this.

 

I'm sure other members of the community will contribute to your query.

 

Many thanks.

 

Take care

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos