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Lauren78
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Sony Xperia Z1 keeps turning off

My phone has started turning itself off when I'm using the camera and then the battery totally dies which is extremely unhelpful especially if I'm out and not near a charger. This started a couple of weeks ago and does it even when the phone is fully charged. Any ideas? 

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FlashPan
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Re: Sony Xperia Z1 keeps turning off

If you have the phone in some sort of a protective case it can be over heating and causing a shutdown/reboot.

This can also affect the battery charge as well.

The above can also occur if the camera is being use for long periods of time.

In some cases the phone could do with a master reset and/or make sure their is no major android os update waiting to install.

 

 

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