2 weeks ago
I've had this phone for one week, it worked great until i went fiddling.
I switched the power off as advised to activate an app. Turned it back on only to be presented with a pin number request!!!!!!!!!
I don't ever remember being given a pin number or setting one up.
How do I get in???
Hope you can help
Go to Answer
There is normally a default pin - well there is on my phone - it tells you in the book that came with it.
a week ago
Welcome to the community and thanks for posting.
The default PIN is 7890. Take a look at our Virgin Mobile PIN and PUK help page for more information.
Hope this helps.
Can make calls, but no data? Check your "Virgin Mobile APN settings"
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Thank you for your help. The problem has been solved.
I contacted the Virgin team - based in Manila, and they unlocked it. I have now inserted a pin number and hopefully no more probs.
Glad to hear it has been resolved Kunben
Hopefully it doesn't happen again, but if it does then don't enter the code incorrectly by guessing as this could look the handset. Take a look at the link for more information.