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GordyBUK
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Since returning from abroad I haven't been able to get a signal at all.

I recently upgraded my phone, and the signal strength seems to have dropped!

 

I was abroad last week (Italy), and it took two days before I received the "Welcome to Italy" message. Since I returned on 18th, I haven't received any text message about being back in England, and haven't been able to get a signal at all at various places between Edinburgh airport and St Andrews.

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teabag
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Re: Since returning from abroad I haven't been able to get a signal at all.

Hi GordyBUK

On returning back to the UK you do not receive any text messages

Have you tried restarting your phone or doing a manual search for the Virgin network since being back.
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.

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teabag
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Re: Since returning from abroad I haven't been able to get a signal at all.

Hi GordyBUK

On returning back to the UK you do not receive any text messages

Have you tried restarting your phone or doing a manual search for the Virgin network since being back.
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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GordyBUK
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Re: Since returning from abroad I haven't been able to get a signal at all.

Thanks teabag!

 

I'd restarted it several times.

 

I tried manual searching, as suggested, and it was showing all networks as "forbidden", but it still let me select Virgin, and it seems to be working now, although signal strength is still not as good as it was with the old phone!

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teabag
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Message 4 of 7
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Re: Since returning from abroad I haven't been able to get a signal at all.

Good to hear it's working again, I'll keep my fingers crossed for you with the signal level's :-)
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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ianjayne
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Re: Since returning from abroad I haven't been able to get a signal at all.

Is it an iPhone - Any issue with ios9?
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GordyBUK
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Re: Since returning from abroad I haven't been able to get a signal at all.

'fraid not ianjayne.

 

It's a Windows phone. I have seen mention of ios9 problems elsewhere, mind.

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Forum Team (Retired) BenD_H
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Message 7 of 7
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Re: Since returning from abroad I haven't been able to get a signal at all.

Hi there GordyBUK,

 

Thanks for taking the time to reach out and let the Community help. I'm sorry to hear that you've had some issues with the mobile signal since returning from your holiday Smiley Happy

 

I've popped in a link here just to check on how everything looks in the area right now, just pop in your post code Smiley Happy

 

Get back to me soon and on another note, I hope the holiday was a success Smiley Happy

 

Ben


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