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joysaunders
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Sim wont work in new Iphone

Hi

I have a sim on a monthly contract and for Christmas my dad got her an iPhone 7 on his account.

We put her old sim in the new iPhone but it isn't working, it is saying no service? Why would this be and how can we fix it

I am going to use the new sim that was sent with the iPhone on her old virgin phone

I would have thought this would work with it been a virgin sim she has going onto the iPhone 7 purchased through virgin aswell

 

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robkat
On our wavelength
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Re: Sim wont work in new Iphone

I have the same problem with my iPhone 5s. Waiting for a replacement sim. To see if this solves the problem.

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Forum Team
Forum Team
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Re: Sim wont work in new Iphone

Hey joysaunders, 

 

The sim card should have worked if the iPhone has never had any other sim inside but that one, it may be a faulty sim or it could be a faulty sim reader on the actual phone, I’m shortly going to send you a private message just to grab some account info from you so that I can look into this for you.

 

To pick this message up please click on the envelope on the top right hand corner of the page. 

 

 

Chat soon, 

 

Kelly 

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