Menu
Reply
  • 2
  • 0
  • 0
stellabreathnac
Joining in
47 Views
Message 1 of 2
Flag for a moderator

Sim permanently locked

I am trying to move to a new sim card but my phone bought in virgin shop says slot is permanently locked
No idea why i have got unlock number but no where to put it in
I have rung virgin several times rung alcatel and rung my new sim Company
0 Kudos
Reply
  • 26
  • 3
  • 5
Jomodu
On our wavelength
16 Views
Message 2 of 2
Flag for a moderator

Re: Sim permanently locked

I think your phone will be locked to the provider of the first sim card you used eg VM. Most people in this situation have to contact EE to unlock a phone that is locked to VM. It costs £8-9. Once done, you can put in a fresh sim card from whatever provider you use. I dont understand why VM wont do this but they dont.

 

 

 

0 Kudos
Reply