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craigmcintosh_2
Tuning in
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Sim only price increase from £9 to £23!

After having my price increased from £6 to £9 earlier in the year for my mobile contract, I today received a letter telling me the price will increase from £9 to £23 because they feel my loyalty discount is outdated.

I tried calling CS, as per usual, useless, they offered me something for £15 (which can be bought on the website for £10) so I have, after 6+ years of being a customer, decided to cancel my contract.

Virgin seriously need to take a look at their customer service, it is appalling.  How can they reasonably expect a customer to accept an increase from £6 to £23 a month in a space of around 3 months?

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J0hn
Super solver
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Re: Sim only price increase from £9 to £23!

Inspect you have an unlimited data sim, I think that 4 G in on the horizon and they are trying to limit exposure to unlimited data accounts

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