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TheLoon
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Sim only 4g Plan

After a painful 55 minute conversation I finally managed to move my 2 phones to the new 4G Sim only plan. One of them starts on the 11th Dec and the other plan 23rd Dec. I was informed that new SIM cards would be sent. Nothing received, I am wondering if I actually need new SIM cards or will the existing SIM cards do the job? 

Thanks 

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Superuser
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Re: Sim only 4g Plan

Hi TheLoon,

 

new SIM's are required for Virgin's new 4G service.

When did you make the call to customer services?

 

AlexKid :-)

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TheLoon
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Re: Sim only 4g Plan

23rd November

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DABhand
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Re: Sim only 4g Plan

I think you can also request the sims from your account page.

Majide!
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Forum Team
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Re: Sim only 4g Plan

Hey TheLoon

 

I'm sorry to hear you're still waiting for your new SIM cards. I'd like to look into this for you so I've sent you a private message you can view by clicking on the envelope in the top right.

 

Looking forward to hearing from you.

Dave


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