I got a new iPhone 5 days ago. Yesterday my phone said 'sim not working' so now I cannot receive any calls or messages. I have contacted to get a replacement sim. Apparently it takes from 3-5 days to get a replacement. This is not great when I need my phone for work. Has anyone else had problems with this?
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that there's been a delay with your replacement SIM card delivery. Have you received the SIM card yet? Has this been activated and is the mobile service working for you now?
If you are still having an issue with this, please send me a private message by clicking this link: PM me here and provide the following details:
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Virgin Media Forum Team
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