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Simi0806
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Sim is not registering abroad

Please need help rgently, i have a new paymonthly micro sim, i am abroad and cant register on any network. I tryed go to settings, connections, more networks, mobile networks, network operators.select automatically but no luck. I tried take the baterry out without switching the phone of etc but no luck. Please help.

 

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Superuser
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Re: Sim is not registering abroad

Hi Simi0806,

 

with you saying a new SIM are you a new pay monthly customer?

Pay monthly customers need to have been with Virgin Mobile for more than three months (made three payments) before "Roaming" can be enabled on the account.

To activate roaming before this time a deposit may be required.

 

AlexKid :-)

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Simi0806
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Re: Sim is not registering abroad

Thank you AlexKid

how can I pay for the roaming?

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Superuser
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Re: Sim is not registering abroad

Hi Simi0806,

 

If you can use another phone, you'll need to call Virgin Mobile.
Their UK support line number is: +447953 967 967

 

AlexKid :-)

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