you just need to give the Virgin mobile team a call on 789 from a Virgin mobile or 0345 6000 789 from any other phone & request a replacement SIM.
Tell them that you need a nano SIM or ask for a "multi SIM" then you can just pop it out to the size to suit.
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.
Thank you for your time and posting
I'm sorry that we've sent you out the wrong size SIM card, as AlexKid has mentioned we can send you out a new one that you can pop out to size. I can also send you one from here if you wish?
Who's who? Find out more about our community members. Good folk to know