I received my pay as you go sim but they sent a standard sim and I have a galaxy s4 19505, so need a smaller one and I can't find a contact email address. I am elderly and not the brightest spark, so any help is welcome.
are you sure that your SIM isn't one of the "multi cut" 3 in 1 "push out to size” type that you can make to the size you want?
Have a check, if not you'll need to give the Virgin mobile team a call on 789 from a Virgin mobile or 0345 6000 789 from any other phone & request a SIM of the correct size.
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Thank you Alex. No it's just the single size, I will have to phone them.