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rogerrgm
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Sim Card

Ordered replacement sim Monday 15 feb no show ordered another on Monday 22 now Wed still no show terrible service

Roger

 

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Superuser
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Message 2 of 7
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Re: Sim Card

Hi Roger,

if you chose standard delivery (Royal Mail, 3 to 5 day).

The poor service may be due to them - just a thought.

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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rogerrgm
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Message 3 of 7
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Re: Sim Card

Royal Mail is not slow 9 days Virgin just have not sent Sim Card

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rogerrgm
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Message 4 of 7
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Re: Sim Card

Now Thursday 16,45 still no sim Virgin useless 10 days

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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Message 5 of 7
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Re: Sim Card

Hi Rogerrgm,


Thanks for posting Smiley Happy

 

I'm really sorry to hear you've still not received your sim. I want to get this all sorted for you.


So I can do this, are you able to PM me your full name, mobile number and 3 characters of your password?


Let me know as soon as you can.


Thanks,


Mat


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rogerrgm
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Message 6 of 7
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Re: Sim Card

Finally one sim turned up Friday which I believe was second sim to be sent and another sim turned up Saturday which was first sim thats 12days from order well done Virgin, I cut original card to fit e.g. too nano sim with cutter

 

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Forum Team (Retired) Mat_H
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Message 7 of 7
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Re: Sim Card

Glad to hear this turned up Rogerrgm Smiley Happy

 

I've replied to the PM you sent regarding this.

 

Thanks,

Mat


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