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Johngorevan1210
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Sim Card size

Hi, I have a contract sim which is a standard sim. I have bought an iphone 5 and need to get a nano sim. I want to keep my old number and contacts. How to I go about this. Thanks in advance.

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Re: Sim Card size

Hi Johngorevan1210,

 

A warm welcome to the community. Thanks for stopping by and posting. This is easily done but I'm afraid I can't do it for you here.

 

You can contact the team on 789 from a Virgin Mobile, 150 from a Virgin Media landline or 0345 6000 789 from any other phone. Alternatively, you can speak to the web chat team.

 

Your contacts may be stored on the current SIM in which case you'll need to store them on the handset. When you get your new SIM, it will have an adapter which you can then use to transfer the contacts from old handset.

 

Hope this helps. Let me know how it all goes and if you need anything else.

 

Thanks


Rich
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