Please can someone help me, I've got no service showing on a new sim card. I changed my phone to Iphone 5c which I know works with Virgin, as I tried a Virgin pay as you go sim card in it first and it was fine. So I requested a a new size of sim card with my number on, received it today and phone showing no service? I put Virgin pay as you go in again and that is fine. Any help will be appreciated.
Thank you so much, I did what you said and thought it hadn't worked as I have always had activations done quickly in the past. However, the card has just now been activated on the new phone. Thanks again for sharing your knowledge, it's much appreciated.