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AMELIACV98
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Silent button not working

I brought and received my iPhone 6s this time last month, however when the silent switch is in silent, texts messages and calls still ping loudly even when I turn the ringer volume down. I'm sure this isn't right because it kinda defeats the point of a silent switch if it isn't even silent. Because my phone is new would I be able to get a replacement phone sent in its place for free?
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enlli
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Re: Silent button not working

It is rare for Virgin to replace a phone. Most likely they would ask you to send it in for repair.

My personal advice is don't. If you can get to an Apple Store make an appointment to see someone. They will check it out for you, and most likely replace if faulty.

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