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Adrian089
Joining in
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Signing in

Too annoying to e-mail Virgin.

Account number 8 not 9 numbers long!

Area reference nowhere to be found!

Correct password not accepted!

Correct e-mail address not accepted!

All this hassle to post this simple message:

''Hi

The extra amount over my monthly sum is because of a scam by PrizeHook number 60077 (700046812) which in effect stole the extra £4 from me.
I hope you don't get any payment from them for in effect allowing them to scam your customers in this way as is claimed on the internet?
Thanks''
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Forum Team
Forum Team
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Re: Signing in

Hi Adrian089,

 

Thanks for posting!

 

I'm very sorry to hear about the issue experienced when trying to sign in.

 

The best thing to do in order to discuss call charges, etc., would be to speak with our team on 150 free from any Virgin landline or 0345 454 1111 on any other line.  
Alternatively, you can chat to our online team via: [Contact us].

 

Many thanks,

 

Nat_J


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