I’ve got a new Motorola Moto G and had my number ported across to Virgin Mobile.
I’m trying to set up divert to voicemail on no answer and when busy. I also want to change the length of time before it diverts. I’ve hunted round and found this thread: http://bit.ly/1T69uGV. However I don’t know what the code (like 44004) is that I should use; I don’t get a text about it when I go into Voicemail. When I try one of the strings given in the thread I get: ““connection problem or invalid mmi code”.
I’ve found other threads that tell me to type in *#67# to get the right MMI number. However when I do that it says “MMI Started” and I then get an onscreen message saying:
Voice: not forwarded
Data: not forwarded
Fax: not forwarded
I’ve called Virgin Mobile, as suggested in a couple of threads. I’m not sure if the woman really knew what I was talking about, but after a period she ‘reset’ my voicemail, but it made no difference.
Yep - I've turned it on & off a couple of times, but no difference.
I've been online and it says that Voicemail is On.
I've also been back in to 222 and but couldn't find an option to activate it. There were options to record a personal greeting. The greeting that is there, however it's the original greeting that I recorded before I called Virgin & asked them to reset my voicemail. I don't know if that means that they didn't reset it.