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jimryder
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Server Error We're sorry, we encountered an error processing your request.

Every time I try and view one of my mobile bills I get the error:

 

Server Error

We're sorry, we encountered an error processing your request.

This error has been automatically logged.

 

This has been happening for ages - any idea why???

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tkdfan
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Re: Server Error We're sorry, we encountered an error processing your request.


jimryder wrote:

Every time I try and view one of my mobile bills I get the error:

 

Server Error

We're sorry, we encountered an error processing your request.

This error has been automatically logged.

 

This has been happening for ages - any idea why???


Did it start happening after the 'upgrade finished' on the 30th March 2015?.....

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jimryder
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Re: Server Error We're sorry, we encountered an error processing your request.

No - it's never worked.

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Moderator
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Re: Server Error We're sorry, we encountered an error processing your request.

Hi jimryder

 

Sorry to hear of the issues you having when trying to log in to view your bills.

 

There are no faults currently reported. Can you try and clear the cookies and cache on your current browser or try and log in from another browser.

 

Let us know how you get on Smiley Happy

 

Thanks

Ty


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