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soco
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Sending email on iphine 6 when not on wifi

I can send email on my iphone 6 when connected to wifi, but when I am on mobile/data roaming only I get the following error message:

 

"Unable to send email. A copy has been placed in your outbox. The sender address was rejected by the server."

 

It is an @ntlworld.com email address, Virgin sim only deal. 

 

Can anyone help pls? 

 

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Re: Sending email on iphine 6 when not on wifi

Hi soco,

 

Welcome to the communitySmiley Happy

 

Sorry to hear you're having difficulties with email on your iPhone 6.

 

I'd like to help you get this sorted.

 

Do you get any other issues when using 3G with us?

 

I've included a link to our email setting page here in case some settings are incorrect.

 

When setting up email on any iPhone I would recommend using the manual set up option.

 

Hope this help.

 

Let me know how it goes.

 

 

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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