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Samjames
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Scams

Hi how can i speak to someone that really does work for virgin as i think i am being scammed
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Superuser
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Re: Scams

Hi Samjames,

 

give them a call on 789 from your mobile or 0345 6000 789 from any other phone.

Or you could use web-chat: Help and Support - Contact Us > Mobile > Mobile billing and payments > Chat online.

The advisors are often busy though so you may not get connected straight away.
(I would recommend using a PC or laptop and keeping the page open, just refresh it every few minutes).

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
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Re: Scams

Hi Samjames,

 

give them a call on 789 from your mobile or 0345 6000 789 from any other phone.

Or you could use web-chat: Help and Support - Contact Us > Mobile > Mobile billing and payments > Chat online.

The advisors are often busy though so you may not get connected straight away.
(I would recommend using a PC or laptop and keeping the page open, just refresh it every few minutes).

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Samjames
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Re: Scams

Thank you