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CharlotteF
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Scam number?

Hi,

I received a text from Virgin to ring 08000522136 about my bill. I did and spoke to someone from the collections department. I just want to check is this a genuine number? I gave my details etc as it was a Virgin text but have seen online that it may be a scam?

Thanks,


Charlotte

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Buffer6
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Re: Scam number?

It's virgin pestering you to pay your overdue mobile bill. If you're that unsure, just call 789 from your Virgin mobile.

 
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CharlotteF
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Re: Scam number?

Thanks Smiley Happy

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Forum Team
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Re: Scam number?

Hi CharlotteF,

 

Welcome to the Community Forum and thanks for your post about the 0800 number. I can confirm that this is one of our Virgin numbers, but it's always good to check. 

 

Personally, I would follow Buffer6's great advice to call 789 if you ever need to get in touch with us for any reason. That way you definitely know that you are getting through to Virgin.

 

Hope to see you around the Forum Boards again--let us know if you have any more questions Smiley Happy

 

Kind regards,


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